Warranty Terms and Conditions
Warranty
Thank you for your interest in the products and services of OUTDOOR GEAR®.
This Limited Warranty applies exclusively to physical goods purchased from OUTDOOR GEAR®.
What Does This Limited Warranty Cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, OUTDOOR GEAR® will repair or replace, at no charge, any products or parts that prove defective due to improper material or workmanship, under normal use and maintenance.
What Will We Do to Correct Problems?
OUTDOOR GEAR® will either repair the product at no charge, using new or refurbished replacement parts.
How Long Does the Coverage Last?
The Warranty Period for Physical Goods purchased from OUTDOOR GEAR® is 180 days from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 180 days from the date of replacement or repair, whichever is longer.
What Does This Limited Warranty Not Cover?
This Limited Warranty does not cover any problem that is caused by:
Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
Normal wear and tear, misuse, abuse, or mishandling of the product.
What Do You Have to Do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. All warranty claims must be supported by a valid receipt, clearly showing the place and date of purchase. The item must be returned to the place of purchase, where the vendor will decide if the item is within the warranty parameters and whether it needs to be repaired or replaced.
Please be aware that when claiming a warranty replacement, you will be responsible for the carriage cost, which may vary depending on your location. This warranty is only applicable within the UK.
Returns Policy
The company will only accept returns for any manufacturing faults. In such cases, the customer must return the damaged goods to Dils Supply at their own expense. A credit note will be issued accordingly.
Additional Information
OUTDOOR GEAR® products are designed and manufactured to meet the high demands of everyday life. Your OUTDOOR GEAR® product comes with a 1-year warranty against defects in material and workmanship from the time of purchase. OUTDOOR GEAR® is unable to take responsibility for damage that has occurred due to normal wear and tear, misuse, abuse, or mishandling of the product.